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Privacy Policy

This privacy policy discloses the privacy practices for willamettehvac.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.

Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others. Again, the statistics contain no personal information and cannot be used to gather such information.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally-identifiable information. The computers/servers in which we store personally-identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time, and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Serving the Portland Metro area

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What our clients are saying

Dan N.

Our heat went out before Thanksgiving and we called Willamette HVAC to come and see if they could fix the problem. J Chapman came out and quickly determined what the problem was. J explained how the furnace worked and what was going wrong. He called and found a replacement part in Tigard, drove over and picked up the part, returned, replaced the part, and had the heat back on within a couple of hours, all on the day before Thanksgiving! J was very polite and professional and we are very appreciative for the work that he did for us. We definitely will call Willamette HVAC for future work and will recommend them to others.

Cynthia O.

I want to tell you how grateful I am, that an appointment was set up so quickly. I needed my older gas furnace serviced and cleaned. Jeremy was the technician sent out, and I will gladly tell you, and everyone I know, that he is exceptional. We were very pleased with the professional manner, and punctuality of the appointment. Jeremy explained everything he was doing….checking each part, scoping thoroughly and testing. I observed the entire process and so appreciate the sincere, careful expertise he has. I highly recommend Jeremy and your company. The furnace was very dusty. Jeremy vacuumed, cleaned each part, and made sure there were no debris particles on the floor. He also demonstrated the proper installation of the air filter. The furnace fired up, and is functioning correctly and safely…just in time for Fall and Winter temperatures. Thank you!!!

Karen H.

Our air conditioning stopped working and Willamette HVAC responded asap. Jeremy Darling not only made a quick repair, but also explained how things worked so we could understand what happened, and what would be needed in the future. He was very personable and displayed great skill in what he does. I would trust Willamette HVAC to attend expediently and thoroughly to your HVAC needs.

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