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Our heat went out before Thanksgiving and we called Willamette HVAC to come and see if they could fix the problem. J Chapman came out and quickly determined what the problem was. J explained how the furnace worked and what was going wrong. He called and found a replacement part in Tigard, drove over and picked up the part, returned, replaced the part, and had the heat back on within a couple of hours, all on the day before Thanksgiving! J was very polite and professional and we are very appreciative for the work that he did for us. We definitely will call Willamette HVAC for future work and will recommend them to others.
I want to tell you how grateful I am, that an appointment was set up so quickly. I needed my older gas furnace serviced and cleaned. Jeremy was the technician sent out, and I will gladly tell you, and everyone I know, that he is exceptional. We were very pleased with the professional manner, and punctuality of the appointment. Jeremy explained everything he was doing….checking each part, scoping thoroughly and testing. I observed the entire process and so appreciate the sincere, careful expertise he has. I highly recommend Jeremy and your company. The furnace was very dusty. Jeremy vacuumed, cleaned each part, and made sure there were no debris particles on the floor. He also demonstrated the proper installation of the air filter. The furnace fired up, and is functioning correctly and safely…just in time for Fall and Winter temperatures. Thank you!!!
Our air conditioning stopped working and Willamette HVAC responded asap. Jeremy Darling not only made a quick repair, but also explained how things worked so we could understand what happened, and what would be needed in the future. He was very personable and displayed great skill in what he does. I would trust Willamette HVAC to attend expediently and thoroughly to your HVAC needs.
Top notch. From the moment I called the good customer service was on! Jeremy came out on schedule and did a great job. Friendly, professional, informative, efficient. I highly recommend these folks.
I had a residential AC unit in need of repair. Jay from Willamette HVAC arrived and diagnosed the problem within 5 minutes of arrival. He was friendly, polite and very professional. Jay took the time to explain to me what exactly had broken down and showed me what repairs he would be doing. He even gave me tips on how to keep my HVAC unit running at optimal condition. In no time my AC unit was back up and running again. I will definitely be referring friends and family to Willamette HVAC in the future. Thanks again for the great work Jay.
Jeremy just left after completing routine maintenance on our heating/cooling system. The service was impeccable and Jeremy was helpful, informative, and very polite.
Jeremy Darling came in to fix my AC this evening as it has been leaking for the past week, he was super nice and super efficient. I couldn’t thank Jeremy enough for coming and fixing my AC as summer has only began and the temperatures have began to rise! Thank you Jeremy for your service, you are very much appreciated!
Excellent customer service from the first minute. Erin made it easy to schedule service and Jesse did a great job installing the water heater. Really easy and smooth process. Thank you all!
Jeremy was very quick to figure out the problem with our electric furnace in our office AND our gas furnace for our warehouse. I was very pleased with his service and knowledge of how to deal with our issue. And now we have heat! Thank you Jeremy!
Jeremy performed AC maintenance in my house. He answered all my questions regarding process with clarity and conciseness to my satisfaction by explaining what will be done and in what order. I commend him for attention to details and solid work ethics.
Ryan is always professional and courteous and does a great job on my equipment.
Jeremy was very kind and provided valuable information. He also showed up on time (which is more than we can say for most of our contractors), and didn’t leave a mess behind him.
The technician, Ryan, was very professional and efficient. We would recommend him to anyone who needs service on their AC.
Very courteous and professional. Did a thorough job and answered all my questions. Will hire again if needed.
Willamette HVAC was amazing. They were so fast to come out to look at my old A/C that I needed replaced, then they were back at my house a week later doing the installation! I had know idea it could go so smoothly. Everyone I dealt with in person and over the phone was polite, professional, and knowledgeable. I would recommend them over any other company! Thank you Willamette HVAC!
Ryan was very courteous and professional. He explained, in detail, why our system was having the issues it is. We received our follow-up recommendations thru the home office in a timely fashion and Julie was very accommodating. I am happy with our experience.
Jeremy came out on-time (to the minute) and was courteous. He was quick to diagnose the issue and gave us options for part vs total replacement pros and cons. Being clear and concise with his explanation as to what was going on with the furnace was helpful and his estimates on timing for parts allocation and labor were really accurate. I wish all my interactions were this smooth.